Deleting Your Account

Overview

Easy Mail Archive is a business email archiving service, and account management is typically handled by your organization's administrator. Individual users cannot delete their own accounts directly, as archived emails are organizational records subject to retention policies.

Requesting Account Deletion

If you need your account to be removed, please follow these steps:

1. Contact your organization's Easy Mail Archive administrator
2. Request that they remove your user account
3. The administrator can delete your account from Admin > Users

If you are unsure who your administrator is, reach out to your IT department or the person who originally set up your Easy Mail Archive account.

What Happens When Your Account Is Deleted

When an administrator deletes your user account:

• Your login credentials are removed - You can no longer sign in to Easy Mail Archive
• Your profile data is deleted - Name, email, and preferences are removed
• Your active sessions are terminated - All sessions are invalidated immediately
• Archived emails are preserved - Emails you sent or received remain in the archive, as they are organizational records and may be subject to legal retention requirements

For Administrators

Administrators can remove user accounts from the admin panel:

1. Go to Admin > Users
2. Find the user you wish to remove
3. Click on the user to open their profile
4. Click Delete User
5. Confirm the deletion

Please note that deleting a user does not delete their archived emails. Archived messages are retained according to your organization's retention policy and legal obligations.

Data Protection and GDPR

If you have questions about your personal data under GDPR or other data protection regulations, contact your organization's data protection officer or administrator. They can provide information about what personal data is stored and how it is handled.

For tenant-level account deletion (removing the entire organization), the tenant owner should contact Easy Mail Archive support.