Getting Started as a Reseller

Applying for the Program

To become an Easy Mail Archive reseller, start by submitting an application through our Partners page. You will need to provide basic company information, your estimated number of end customers, and your preferred base domain.

Our partnerships team reviews applications within two business days. Once approved, you will receive a welcome email with your reseller account details and next steps.

Onboarding Process

After approval, the onboarding process involves four steps:

1. Base domain setup - We configure your custom base domain (e.g., archive.yourcompany.com). You will need to create DNS records pointing to our infrastructure. The exact records will be provided in your welcome email.
2. Branding configuration - Upload your logo, favicon, and choose your primary brand color. These are applied to all tenant instances under your domain.
3. API credentials - You receive an API key that authenticates all requests to the reseller REST API. Keep this key secure - it provides full management access to your tenants.
4. Test tenant - We recommend creating a test tenant to familiarize yourself with the provisioning workflow, branding appearance, and end-user experience before onboarding real customers.

DNS Configuration

To use your custom base domain, create the following DNS records:

• CNAME record for *.archive.yourcompany.com pointing to the endpoint provided in your welcome email
• CNAME record for archive.yourcompany.com (the bare domain) pointing to the same endpoint

DNS propagation typically takes a few minutes but can take up to 48 hours depending on your DNS provider.

Your API Key

Your API key is included in your welcome email and can also be retrieved from your reseller dashboard. The key is used in the Authorization header for all API requests:

Authorization: Bearer your-api-key-here

Treat your API key like a password. Do not share it publicly, commit it to version control, or include it in client-side code. If your key is compromised, contact our support team to have it rotated immediately.

Next Steps

Once your base domain is live and branding is configured, you are ready to start provisioning tenants. See the Managing Tenants article for instructions on creating your first tenant, or the Reseller API Reference for programmatic management.